Privacy
DebrisDash mobile app and website. Last updated October 20, 2026.
DebrisDash LLC, an Alabama limited liability company, operates the DebrisDash app and website. DebrisDash is a marketplace that helps people coordinate pickups, hauling, and receiver-site services. This policy explains what information we collect, why it is used, when it is shared, how long it is kept, and the choices available to users.
Account and contact information may include name, email address, phone number, profile photo, role, authentication provider, and business or profile details.
Marketplace content may include vehicle and trailer details, hauling capacity, debris descriptions, pickup and receiver-site addresses, photos or videos, availability, quotes, bids, reviews, completion proof, dispute evidence, private handoff notes, in-app messages, reports, blocks, and support requests.
Transaction information may include job prices, payment and payout status, refunds, disputes, and transaction identifiers. Stripe collects and processes card, bank-account, identity, or business-verification details used for payments and connected-account payouts. DebrisDash does not store complete card or bank-account numbers.
When a feature needs it, the app may collect precise location while the app is open, user-selected camera or photo-library content, Firebase user and device identifiers, push-notification tokens, App Check signals, app version, crash reports, diagnostics, and security logs.
Website forms may collect name, email, phone number, pickup address or location, material descriptions, photos, availability, state or market, source page, campaign tags, browser or device information, and other details you choose to submit.
If you use DebrisDash through a connected AI assistant, the details supplied to its preparation tool, such as items, a city or ZIP, access notes, preferred timing, and any budget note you volunteer, are processed to return prepared request details. An optional review card displays these details and a link to continue on DebrisDash. A budget note is not a payment authorization. The preparation service does not save drafts to the marketplace or log the contents of tool requests. Do not include contact details, exact addresses, gate codes, or payment information in these fields.
A draft link can carry these details in a browser fragment to fill the website form. The website removes that fragment, keeps only the prepared text fields in this browser tab’s session storage for up to two hours for refresh and back-navigation recovery (not an account draft), lets you clear that copy, does not store photos or contact details in that copy, and suppresses Google Analytics and Microsoft Clarity on that page. The link itself contains the draft, so share it only with people you intend to see those details. Nothing is submitted until you review the form, add photos and contact details, and send it. Once submitted, the normal request-handling and retention practices in this policy apply.
Your assistant conversation and its tool results are also handled by the assistant provider (such as OpenAI, Anthropic, xAI, or Google) under its own terms, privacy notice, and your account settings. Hosting providers may process connection and security metadata to operate the preparation service.
We use information to authenticate users; provide separate poster, hauler, receiver-site, and administrative workflows; publish and coordinate jobs, bids, quotes, routes, receiver handoffs, messages, reviews, payments, and payouts; show map and route context; verify location-dependent job steps; prevent fraud; resolve disputes; provide support; moderate content; protect users; diagnose crashes; maintain reliability; and comply with legal, tax, accounting, and regulatory requirements.
Precise location is used to show nearby jobs and receiver sites, plan routes, and verify job-site arrival. Where practical, users may enter or select an address instead of sharing current location.
We do not sell personal information. DebrisDash does not use iOS app data to track users across apps or websites owned by other companies. Microsoft Clarity is disabled in the iOS app.
On eligible public website pages, we use Google Analytics to measure visits, interactions, and how people reach DebrisDash. We use Microsoft Clarity for interaction analysis, heatmaps, and session replay to understand usability and improve the site. These services may use cookies and similar technologies and process browser and device information, approximate location, and page interactions. See Google's Privacy Policy and the Microsoft Privacy Statement for their data practices.
Our website suppresses these third-party analytics on private request-status, reviewer-access, and admin pages, and on URLs with unrecognized query values or fragments. Our custom analytics remove private link tokens and URL parameters from page and referrer fields, and accept only validated campaign tags. These protections do not make all analytics data anonymous.
We use session storage and local storage in your browser to retain validated campaign tags, safe landing-page paths, and timestamps for the first and latest campaign links used. These records help us understand which links lead to requests or app downloads. If a pickup request's submission outcome is uncertain, we also keep a timestamp in that tab's session storage to warn against accidental duplicate submission; that marker does not contain your form details or photos.
The app records product events such as starting a session or completing a step, together with a session identifier, platform, and timestamp. These observations are associated with a signed-in account. Installation context, app version, and available campaign and install-referrer information may also be saved with the account to understand how people find and use DebrisDash. Firebase Crashlytics processes crash reports and related diagnostic identifiers to help us find and fix problems.
In the Android app, Microsoft Clarity may record screen and interaction information, session replays, app version, role, and sign-in state. We supply a hashed account identifier to Clarity rather than the account's name or email address; that identifier can still link activity from the same account. Clarity is not enabled in the iOS app.
Other marketplace participants receive only the information needed for a listing, reservation, or handoff. Public listings do not reveal private contact details or an exact private location before the workflow authorizes access.
Google and Firebase provide authentication, database, file storage, maps, geocoding, messaging, app integrity, crash reporting, and optional AI-assisted pile-estimation services. Apple provides Sign in with Apple, platform services, push delivery, and Apple Pay when selected. Stripe processes payments, verification, refunds, and payouts. Resend delivers transactional emails, including private request-status links, and receives the recipient address and message content. Other providers support hosting, forms, customer support, security, and operations.
Providers process information under their applicable service terms and privacy notices, including the Firebase privacy information, Stripe Privacy Policy, and Resend Privacy Policy. Information may also be disclosed when required by law or reasonably necessary to protect users, rights, safety, or the integrity of the service.
We keep active account and marketplace information while it is needed to provide DebrisDash. Account deletion removes the authentication account and starts cleanup of removable profile information, eligible unpaid and unclaimed listings, unconverted planning records, unreserved receiver sites, related responses and conversations, and associated media.
Records tied to an active or completed job, payment authorization, payout, refund, dispute, safety investigation, fraud prevention, tax, accounting, or legal obligation may be retained as needed for that purpose. A paid or assigned listing may be retained even if it is still open. Deleting a DebrisDash account does not necessarily delete records held by payment or other service providers, which follow their own retention requirements.
Deleting the app does not delete an account. Account deletion can be started inside DebrisDash from account or profile settings and may require recent authentication to prevent unauthorized deletion.
For website requests submitted without an app account, or questions about information retained after deletion, contact us using the details below. An account-deletion request may not identify website records that were not linked to that account.
Location, camera, photo-library, and notification permissions can be denied or changed in device Settings. Optional notifications can be disabled. Profile information can be reviewed or updated in the app. Users may sign out, revoke supported social credentials through account deletion, or permanently delete an account in the app.
Your browser settings let you manage cookies and clear site storage. Blocking storage can affect website features, and clearing it does not delete a submitted request or your DebrisDash account.
To request access, correction, deletion, or help withdrawing consent, email support@debrisdash.app, call (251) 272-5752, or text (251) 272-5752. Requests remain subject to applicable law and necessary transaction or safety records.
We use authentication, access controls, encrypted transport, provider security controls, app-integrity checks, and role-based data rules designed to protect personal information. No system can guarantee absolute security.
DebrisDash is a marketplace for people and businesses arranging real-world hauling services. It is not designed for children. Contact us if you believe a child provided personal information without appropriate authorization.
DebrisDash LLC is based in Alabama. This policy is governed by the laws of the State of Alabama, subject to mandatory privacy rights and other protections that apply to you.
We may update this policy as the service or legal requirements change. The date above identifies the latest version, and material changes will be presented through the app, website, or another appropriate channel.
Contact DebrisDash LLC at support@debrisdash.app, call or text (251) 272-5752, or visit DebrisDash Support.
